Information We Collect

When you contact us, request a quote, submit a form, or place an order, we may collect the following information:

• Name and company name
• Email address and phone number
• Country or region
• Project details, product requirements, and uploaded reference files
• Billing, shipping, and payment-related information when required for an order
• Website usage data, cookies, browser information, and device information

How We Use Your Information

We use your information to:

• Respond to inquiries and quotation requests
• Prepare custom signage proposals and production suggestions
• Process orders, payments, production, packaging, and shipment
• Provide customer service and after-sales support
• Improve our website, products, and services
• Send business-related communication about your inquiry or order

Sharing of Information

We do not sell your personal information. We may share necessary information with trusted service providers who help us operate our business, including payment processors, logistics providers, website service providers, analytics tools, and customer communication tools.

Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, support advertising, and understand how visitors interact with our website. You may adjust cookie settings through your browser when available.

Data Security

We take reasonable measures to protect your personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We may keep your information as long as necessary to respond to inquiries, manage orders, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location, you may have the right to request access, correction, deletion, or restriction of your personal information. To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party websites.We may share your personal information, such as email address and browsing behavior, with third-party advertising platforms (including Meta/Facebook) to deliver personalized ads and measure campaign performance. You can manage your ad preferences through your Facebook account settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated version.