Frequently Asked Questions

Everything you need to know about our custom signage solutions

Find answers to common questions about products, customization, shipping, and installation.

1.Product Questions

2/Can I customize the color and font of my back-lit sign?

Absolutely. MC Sign provides full customization, including the color and font of your back-lit sign, along with lighting effects, finishes, and mounting options.

Q2: What materials do you use?

We use high-quality materials such as stainless steel, aluminum, acrylic, and energy-efficient LED modules.

Q3: Are your signs suitable for outdoor use?

Yes, our signs are designed for both indoor and outdoor applications with waterproof LED systems and durable construction.

2.Customization

Q4: Can I customize the size, color, and design?

Absolutely. All our signs are fully customizable, including size, font, finish, lighting color, and installation method.

Q5: Do you provide design support?

Yes, we offer free design assistance based on your logo or idea.

3.Shipping & Delivery

Q6: Do you ship internationally?

Yes, we ship worldwide and have experience handling international orders.

Q7: How long does production take?

Production typically takes 7–12 days depending on the project size and complexity.

Q8: How are the signs packaged?

We use protective foam and wooden crates to ensure safe delivery.

 4.Installation

Q9: Is installation difficult?

No, installation is straightforward. We provide templates, wiring instructions, and support if needed.

Q10: What installation options are available?

We offer wall-mounted, back panel, and freestanding installation options depending on your project.

5.Pricing & Orders

Q11: How much does a custom sign cost?

Pricing depends on size, materials, lighting, and quantity. Please contact us for a detailed quote.

Q12: Is there a minimum order quantity?

No, we accept both small and large orders.

Q13: How do I place an order?

Simply send us your logo or idea, and we will guide you through design, quotation, and production.

6.Warranty & Support

Q14: Do you offer warranty?

Yes, we provide warranty on our products. Please contact us for details based on your project.

Q15: Do you provide after-sales support?

Yes, our team is available to assist you with installation and any post-delivery questions.

Still Have Questions?

Our team is here to help you with your custom signage project.

✔ Fast response within 24 hours

✔ Free design support

✔ Worldwide shipping